Returns & Exchanges

We want you to love your Uyota's Style purchase. If you're not completely satisfied, we're here to help.

Last updated: October 16, 2025

Return Policy Overview

30-Day Return Window

You have 30 days from the date of delivery to return most items for a full refund or exchange.

✓ Returnable Items

  • • Unworn clothing with original tags
  • • Accessories in original packaging
  • • Home décor items in original condition
  • • Items purchased at full price

✗ Non-Returnable Items

  • • Intimate apparel and undergarments
  • • Custom or personalized items
  • • Final sale items
  • • Items worn or damaged

How to Return an Item

1

Initiate Your Return

Log into your account and go to "My Orders" or contact our customer service team to start your return.

Need help? Our customer service team is available Monday-Friday, 9 AM - 6 PM EST.

2

Package Your Items

  • • Include all original tags and packaging
  • • Use the original shipping box if possible
  • • Include the return authorization form
  • • Pack items securely to prevent damage
3

Ship Your Return

Use the prepaid return label provided with your return authorization. Drop off at any authorized shipping location.

Important: Returns without prepaid labels or return authorization may be refused or subject to additional fees.

Exchanges

We're happy to exchange items for a different size or color, subject to availability. Exchanges follow the same 30-day timeline and condition requirements as returns.

Exchange Process

  • • Select "Exchange" when initiating your return
  • • Choose your preferred replacement item
  • • We'll ship your exchange once we receive your return
  • • Price differences will be charged or refunded accordingly

Refund Information

Processing Time

  • • Return received: 1-2 business days
  • • Inspection completed: 2-3 business days
  • • Refund processed: 3-5 business days
  • • Bank processing: 5-10 business days

Refund Methods

  • • Original payment method: Full refund
  • • Store credit: Available upon request
  • • Gift card purchases: Refunded to store credit
  • • Cash/check: Not available

International Returns

International customers are responsible for return shipping costs and any applicable customs fees. Returns must be initiated within 30 days of delivery.

Additional Requirements

  • • Contact customer service before returning
  • • Use trackable shipping method
  • • Mark package as "Return Merchandise"
  • • Include customs declaration

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We'll provide a prepaid return label and expedite your replacement or refund.

When reporting damaged items:

  • • Contact us within 48 hours of delivery
  • • Provide photos of the damage
  • • Include your order number
  • • Keep all packaging materials

Return Fees

Return ReasonReturn ShippingRestocking Fee
Changed mind / Wrong sizeFree (prepaid label)None
Defective / DamagedFree (expedited)None
Wrong item sentFree (expedited)None
International returnsCustomer paysNone

Need Help with Your Return?

Our customer service team is here to help make your return as easy as possible.

Contact Options

hello@uyotastyle.com
uyotastyle@gmail.com
WhatsApp: +447833190246

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT

Saturday: 10:00 AM - 4:00 PM GMT

Sunday: Closed

Return Address

Returns address will be provided via reply to email sent requesting returns.

Please contact us first at hello@uyotastyle.com or uyotastyle@gmail.com to initiate your return and receive the correct return address.